Data Collection
rhizologic (operated by Lost in Cloud, Lda., registered in Portugal) collects personal data only when you voluntarily provide it through our contact forms, partnership applications, or direct communication. This may include your name, email address, company name, country, and the content of your messages.
We also collect limited technical data automatically when you visit our website, including your IP address, browser type, operating system, and pages viewed. This data is collected to ensure the proper functioning and security of our services.
Use of Data
We process your personal data for the following purposes:
- To respond to your inquiries and partnership applications
- To provide and improve our laboratory and intelligence services
- To send relevant communications about our services (only with your consent)
- To comply with legal obligations under Portuguese and EU law
The legal basis for processing is your consent (Article 6(1)(a) GDPR), the performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR), and our legitimate interests in operating and improving our services (Article 6(1)(f) GDPR).
Cookies
Our website uses strictly necessary cookies to ensure basic functionality. We do not use advertising or tracking cookies. Any optional cookies (such as analytics) will only be activated with your explicit consent via our cookie banner.
Analytics
We may use privacy-respecting analytics tools to understand how visitors interact with our website. Where analytics are used, data is aggregated and anonymized. No personally identifiable information is shared with analytics providers without your consent.
Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers who assist in operating our website and services, provided they agree to keep your information confidential and comply with GDPR. Data transfers outside the European Economic Area (EEA), if any, are conducted with appropriate safeguards in place (e.g., Standard Contractual Clauses).
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure of your personal data
- Restrict or object to the processing of your data
- Data portability -- receive your data in a structured, machine-readable format
- Withdraw consent at any time, without affecting the lawfulness of prior processing
- Lodge a complaint with the Portuguese Data Protection Authority (CNPD)
Contact for Privacy
For any questions regarding this privacy policy or to exercise your data protection rights, please contact us at:
We will respond to your request within 30 days, as required by the GDPR.